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Introduction to Voice and Telephone Technology Session 401
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401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Introduction to Voice and Telephone Technology Session 401
401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
1
Voice Is Not A Network
• Voice is an Application • Complete understanding of Voice Application fundamentals helps us to design and build better Networks
401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Objective
To Prepare the Data Communications Professional for Voice and Data Network Integration by Providing Voice Technology Fundamentals
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Agenda • Basic Analog Telephony • Basic Digital Telephony • Voice Coding and Compression Techniques • Voice Transport and Delay • Supplemental Slides: Digital Voice Signaling Techniques 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Telephony Equipment • Telephone set • Key system Optimizes use of telephone sets to lines Mechanical to electronic Two to ten telephone handsets is typical
• PBX (Private Branch Exchange) Advanced features and call routing Tens to hundreds of telephone handsets
• Central office switch 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Analog Telephony— Connection Basics Tip Ring
Sleeve
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© 1999, Cisco Systems, Inc.
Basic Call Progress: On-Hook
Telephone Switch Local Loop
Local Loop
DC Voltage Open Circuit No Current Flow 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Basic Call Progress: Off-Hook Off-Hook Closed Circuit
DC Current Dial Tone
Telephone Switch
Local Loop
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Local Loop
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© 1999, Cisco Systems, Inc.
Basic Call Progress: Dialing Off-Hook Closed Circuit Dialed Digits
Pulses or Tones DC Current
Telephone Switch Local Loop
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Basic Call Progress: Switching Off-Hook Closed Circuit
Telephone Switch
DC Current Local Loop
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Address to Port Translation
Local Loop
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© 1999, Cisco Systems, Inc.
Basic Call Progress: Ringing Off-Hook Closed Circuit Ring Back Tone DC Current Local Loop
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DC Open Cct. Ringing Tone Telephone Switch Local Loop
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Basic Call Progress: Talking Off-Hook Closed Circuit Voice Energy DC Current
Telephone Switch
Voice Energy DC Current
Local Loop
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Local Loop
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© 1999, Cisco Systems, Inc.
Analog Telephony—Signaling
• Supervisory • Addressing • Call progress
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Analog Telephony— Supervisory Signaling Switch
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Switch
• Loop start
• Ground start
Almost all telephones
Switch Trunk Lines
Current flow sensed
Momentary ground ring lead 15
© 1999, Cisco Systems, Inc.
Loop Start Station
PBX or Central Office Loop (Local or Station)
DC Current
Ringing
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AC
Switch
+ –
Switch
+ –
Switch
+ – 16
© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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E&M Signaling • PBXs, switches Separate signaling leads for each direction E-Lead (inbound direction) M-Lead (outbound direction) Allows independent signaling
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State
E-Lead
M-Lead
On-Hook
Open
Ground
Off-Hook
Ground
Battery Voltage
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© 1999, Cisco Systems, Inc.
Signaling and Addressing
Dial Pulse
DTMF
Analog Transmission “In-Band” Signaling 0–9, *, # (12 Digits)
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ISDN
Digital Transmission “Out-of-Band” Message-Based Signaling
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Pulse Dialing Off-Hook
Dialing
Inter-Digit
Next Digit
Make (Circuit Closed)
Break (Circuit Open)
700 ms
US:60/40 Break/Make Pulse Period (100 ms) 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Tone Dialing Dual Tone Multifrequency (DTMF)
401 0985_05f9_c1
1209
1336
1477
1633
697
1
2
3
A
770
4
5
6
B
852
7
8
9
C
941
*
0
#
D
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Voice Channel Bandwidth Voice Channel Voice Signal Output Voltage or Energy
.2
1
Tone Dialing Signals 401 0985_05f9_c1
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3
4
Frequency (K-Hertz)
Systems Control Signals 21
© 1999, Cisco Systems, Inc.
Switching Systems Manual Control—Switch/Cord Boards Off-Hook Indicator Tip Ring
Patch Cord Pairs Manual Ring
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Local Access Network Feeder Route Boundary
Central Office
40,000 to 50,000 Lines
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Serving Area Boundary
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© 1999, Cisco Systems, Inc.
PSTN Network Hierarchy 1
1
1
Class Name 2
4C
4P
3
3
5
4C
4C
4X
4P
5
5
4P
5
5R
5R
5
4X
1
Regional Center
2
Sectional Center
3
Primary Center
4C
Toll Center
4P
Toll Point
4X
Interm. Point
5
End Office
5R
EO w/ RSU
R
Remote Sw. Unit
R 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Types of Voice Circuits Serving Area 415-NXX-XXX 415-577-3800
Serving Area 510-NXX-XXX
Class 5
Class 5
Switch
Switch
OPX Off-Premises Ext. 415-577-3801
510-655-1400
FX Foreign Exchange
ARD Auto Ring Down 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Echo in Voice Networks Talker
Listener
Delay
Talker Echo
Listener Echo
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Normal Signal Flow Two-Wire Local Loop
Central Office
Receive Direction
2w-4w Hybrid Transmit Direction
• Two- to four-wire hybrid combines receive-and transmit-signals over the same pair • Two-wire impedance must match four-wire impedance 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
How Does Echo Happen? Echo Is Due to a Reflection Echo Is Experienced here
Transmit Direction
Impedance Mismatch is here
2w-4w Hybrid
2w-4w Hybrid Central Office
Central Office
Reflected Signal
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Receive Direction
Impedance Mismatch at the 2w-4w Hybrid Is the Most Common Reason for Echo 28
© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Echo Is Always Present Echo as a Problem Is a Function of the Echo Delay, and the Magnitude of the Echo Echo Is Unnoticeable (dB) Echo Path Loss Echo Is a Problem
Echo Path Delay (ms) 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Ways to Defeat Echo • Increase the loss in the echo path Can often be the solution Disadvantage: static setting and reduces the signal strength of the speaker
• Echo suppresser Acts like a noise gate, effectively making communications half-duplex 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Echo Canceler Most Effective Means for Removing Echo Echo “Cancelled” Here
Voice Endpoint
E/C Received Voice Signal
+ Echo Canceler Block Diagram
401 0985_05f9_c1
Adaptive Filter
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© 1999, Cisco Systems, Inc.
Summary
• Information exchange based on voltage, current flow, grounding, and so on • Analog voice technology dates back to the late 1800s
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© 1999, Cisco Systems, Inc.
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Agenda • Basic Analog Telephony • Basic Digital Telephony • Voice Coding and Compression Techniques • Voice Transport and Delay • Supplemental Slides: Digital Voice Signaling Techniques 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Digital Telephony Digital Trunking Switch
Switch
Analog Loop
Digital Network Switch
POTS A to D Conversion
Digital Loop Digital Network Switch
ISDN 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Digital Telephony Pulse Code Modulation—Nyquist Theorem Voice Bandwidth = 200 Hz to 3400 Hz
Analog Audio Source
Sampling Stage = Sample
Codec Technique 401 0985_05f9_c1
8 bits per sample 8 kHz (8,000 Samples/Sec) 35
© 1999, Cisco Systems, Inc.
Pulse Code Modulation— Analog to Digital Conversion Quantizing Noise
A—Law (Europe)
10010011011
Stage 1
µ—Law (USA) Quantizing Stage 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Time Division Multiplexer Example: T1 Channel Bank INPUTS
OUTPUT 8,000 Frames per Second (1 Frame per 125 µs)
Analog or Digital Interface Cards Ch. 1 Ch. 2 Ch. 3 Ch. 4 Ch. 5 Ch. 6
Framing Bit (8000 per Second)
Ch 1 Ch 2 Ch 3
Ch 4 Ch 5
Ch 6
Next Frame Framing Bit
Ch 24
Chs 7-23
Ch 1, etc
T1 Multiplexer
Chs. 7-23
64 kbps x 24 = 1.536 Mbps Add Framing Bits = 8 Kbps Total Bit Rate: 1.544 Mbps
Ch. 24
Each Input Represents 64 kbps 401 0985_05f9_c1
Eight Bits from Each Channel Input In Sequential Order
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© 1999, Cisco Systems, Inc.
DS1 Superframe (D4) Format • 193rd bit of each frame used for frame synchronization • D4 framing is 12 frames • D4 framing pattern is: 100011011100 • Channel Associated Signaling (CAS) robs the LSB of every byte in frames 6 and 12 for AB bits
Framing Bits Frame Number 1 2 3 4 5 6 7 8 9 10 11 12
Framing Bit Value
1 0 0 0 1 1 0 1 1 1 0 0
Bit Use in Each Channel Time Slot
Signaling—Bit Use Options
Traffic
Signaling
T
2
4
Bits 1–7
Bit 8
*
A
A
Bits 1–7
Bit 8
*
A
B
• Common Channel Signaling (ISDN) uses TS 24
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Extended Superframe (ESF) S Bits Frame Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 401 0985_05f9_c1
Bit Use in Each Channel Time Slot
Fe
DL
BC
– – – 0 – – – 0 – – – 1 – – – 0 – – – 1 – – – 1
m – m – m – m – m – m – m – m – m – m – m – m –
– C1 – – – C2 – – – C3 – – – C4 – – – C5 – – – C6 – –
Signaling—Bit Use Options
Traffic
Signaling
T
2
4
16
Bits 1–7
Bit 8
*
A
A
A
Bits 1–7
Bit 8
*
A
B
B
Bits 1–7
Bit 8
*
A
A
C
Bits 1–7
Bit 8
*
A
B
D 39
© 1999, Cisco Systems, Inc.
Digital Signaling Schemes Channel Associated Signaling Extended Superframe
“In-Band” Audio Address Signaling (DTMF)
401 0985_05f9_c1
Bit A B C D Supervision On/Off Hook
Frame 6th 12th 18th 24th
Address Signaling (Dial Pulse)
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Digital Signaling Schemes Common Channel Signaling Extended Super Frame
64 Kbps Signaling Channel in TS24 of Each Frame (e.g. ISDN D Channel Q.931 Messages)
“In-Band” Audio Address Signaling (DTMF) 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Digital Telephony— Synchronization • Bit synchronization Primary reference source Ones density
• Time-slot synchronization Bits/bytes/channels
• Frame alignment 193rd Bit Pattern 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Digital Telephony— Synchronization One Multiframe (ESF) 3 ms 12
1
24
1 Frame, 125µs, 193bits 24 Time Slots 1
12
24
1 Channel Time Slot, 5.18µs
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© 1999, Cisco Systems, Inc.
Synchronization—Traditional Network Clocking Strata Master Clock
Stratum
PRS
1
Timing Toll Office
Timing
2
Timing Timing
End Office
End Office
DCS
3 PBX
PBX
4 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Agenda • Basic Analog Telephony • Basic Digital Telephony • Voice Coding and Compression Techniques • Voice Transport and Delay • Supplemental Slides: Digital Voice Signaling Techniques 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Voice Coding and Compression • Speech-coding schemes • Subjective impairment analysis: mean opinion scores • Digitizing voice • Voice compression ADPCM CELP (LD-CELP and CSA-CELP) Silence removal techniques (DSI using VAD) 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Voice Compression Technologies Unacceptable
Business Quality
Toll Quality * PCM (G.711)
64
PCM (G.711)
(Cellular)
Bandwidth (Kbps) 32
*
* (G.726) ADPCM 32 *
24 16
ADPCM 24 (G.726)
*
* * ADPCM 16 (G.726) LDCELP 16 (G.728)
8 0
*
CS-ACELP* 8 (G.729)
* LPC 4.8
Quality 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Speech-Coding Schemes • Waveform coders Non-linear approximation of the actual waveform Examples: PCM, ADPCM
• Vocoders Synthesized voice Example: LPC
• Hybrid coders Linear waveform approximation with synthesized voice Example: CELP 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Subjective Impairment Analysis: Mean Opinion Scores 5 Hybrid Coders
4
Waveform Coders
Subjective Quality 3 (MOS) 2
Vocoders
1 2 Score 5 4 3 2 1 401 0985_05f9_c1
4
8
16
Kbps
32
Quality
Description of Impairment
Excellent Good Fair Poor Bad
Imperceptible Just Perceptible, not Annoying Perceptible and Slightly Annoying Annoying but not Objectionable Very Annoying and Objectionable
64
© © 1998, 1999, Cisco Cisco Systems, Systems, Inc. Inc.
49
Measuring Mean Opinion Scores: ITU P.800 Series Source
Channel Simulation
Impairment Codec ‘X’
1
2
3
4
5
1
2
3
4
5
“Nowadays, a chicken leg is a rare dish” Rating Rating
Level Level of of Speech Speech Quality Quality
Distortion Distortion
5
Excellent
Imperceptible
4
Good
Just perceptible but not annoying
3
Fair
Perceptible and slightly annoying
2
Poor
Annoying but not objectionable
1
Unsatisfactory
Very annoying and objectionable
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Digitizing Voice: PCM Waveform Encoding Review • Nyquist Theorem: sample at twice the highest frequency Voice frequency range: 200-3400 Hz Sampling frequency = 8000/sec (every 125µs) Bit rate: (2 x 4 kHz) x 8 bits per sample = 64,000 bits per second (DS-0)
• By far the most commonly used method CODEC PCM = DS-0 64 Kbps
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© 1999, Cisco Systems, Inc.
Nonlinear vs. Linear Encoding Output
Output
Input
Input
Nonlinear Encoding
Linear Encoding
Closely Follows Human Voice Characteristics. High Amplitude Signals have More Quantization Distortion.
Relatively Easy to Analyze, Synthesize and Regenerate. All Amplitudes Have Roughly Equal Quantization Distortion.
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Encoding
Quantizing
Filtering
Sampling
Voice CODECs: Waveform Coders
1110010010010110
Waveform ENCODER
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Waveform DECODER
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© 1999, Cisco Systems, Inc.
Voice Compression • Objective: reduce bandwidth consumption Compression algorithms are optimized for voice Unlike data compression: these are “loose”
• Drawbacks/tradeoffs Quantization distortion Tandem switching degradation Delay (echo) 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Voice Compression—ADPCM • Adaptive Differential Pulse Code Modulation Waveform coding scheme Adaptive: automatic companding Differential: encode the changes between samples only Rates and bits per sample: 32 Kbps = 8 Kbps x 4 bits/sample 24 Kbps = 8 Kbps x 3 bits/sample 16 Kbps = 8 Kbps x 2 bits/sample 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Voice Compression—CELP • Code excited linear predictive • Very high voice quality at low-bit rates, processor intensive, use of DSPs • G.728: LD-CELP—16 Kbps • G.729: CSA-CELP—8 Kbps G.729a variant— “stripped down” 8 kbps (with a noticeable quality difference) to reduce processing load, allows two voice channels encoded per DSP 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Voice CODECs: Hybrid Coders PCM Encoder
PCM Decoder
Filtering 11100100100101 Sampling 1 Quantizing Sample Encoding
Frames
VocalCords Throat Nose Mouth
Human Speech Model 401 0985_05f9_c1
Model Parameters
Model Parameters
10110010
Parameters
Analysis
Synthesis 57
© 1999, Cisco Systems, Inc.
G.729 Cake A/D
Cake
Code DSP Packet Recipe 10.1.1.1
16-Bit Linear PCM Code Look-up
IngredientsDirections A-sound Play K, A, K-sound and K
Recipe or Code Book 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Digital Speech Interpolation (DSI) • Voice Activity Detection (VAD) • Removal of voice silence • Examines voice for power, change of power, frequency and change of frequency • All factors must indicate voice “fits into the window” before cells are constructed • Automatically disabled for fax/modem 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Voice Activity Detection
- 31 dbm B/W Saved Voice Activity (Power Level)
Hang Timer
No Voice Traffic Sent SID
SID Buffer
- 54 dbm Pink Noise Voice “Spurt”
Silence
Voice “Spurt”
Time 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Bandwidth Requirements Voice Band Traffic Encoding/ Compression G.711 PCM A-Law/µ A-Law/ µ-Law
64 kbps (DS0)
G.726 ADPCM
16, 24, 32, 40 kbps
G.729 CS-ACELP
8 kbps
G.728 LD-CELP
16 kbps
G.723.1 CELP 401 0985_05f9_c1
Result Bit Rate
6.3/5.3 kbps Variable 61
© 1999, Cisco Systems, Inc.
Agenda • Basic Analog Telephony • Basic Digital Telephony • Voice Coding and Compression Techniques • Voice Transport and Delay • Supplemental Slides: Digital Voice Signaling Techniques 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Cisco Systems Confidential
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Voice Network Transport • Voice Network Transport is typically TDM circuit-based: T1/E1 DS3/E3 SONET (OC-3, OC-12, etc.)
• But can also be packet-based: ATM Frame Relay IP 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Data Is Overtaking Voice Evolution from TDM-based transport to packets/cells or a combination
Relative Load Data Is 23x Voice Traffic
30 25 20
Data 15 10
Data Is 5x Voice Traffic
5 0 1990
Voice 1995
2000
2005
Year Source: Electronicast 401 0985_05f9_c1
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The Tyranny of the DS0 • Switching and transport based on circuits • Rigid structure yields high cost for packet Customer Premise
Local CO Class-5 DS0 Switch DS1
DS0
Class-4 Switch
DS3
DS0
Switching
Class-4 Switch
DS1
DS3
DS0
DS3
DS3
401 0985_05f9_c1
Customer Premise DS0
DS1 DS0
3/1 DACS DS3
DS3
DS1
SONET ADM
SONET ADM
OC-3/12
Class-5 Switch
DS1
Transport
3/1 DACS
DS1
Local CO
Interexchange
OC-48
OC-48
OC-48
OC-3/12
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© 1999, Cisco Systems, Inc.
TDM Transport Efficiency Types of Traffic Voice
Utilization
PBX
Wasted Bandwidth
Legacy
50–60%
LAN
Video
Single WAN Link
Time Slot Assignments
• Wasted bandwidth • No congestion 401 0985_05f9_c1
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Packet Transport Efficiency Types of Traffic Voice PBX
Utilization
Q U E U E
Legacy
90–95%
LAN
Cells/Frames/Packets
Video
Individual Packets
• High bandwidth efficiency • Congestion management 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Delay Sender PBX
Receiver Network
PBX
First Bit Transmitted
Last Bit Received
A Processing Delay
A Network Transit Delay
t Processing Delay
End-to-End Delay 401 0985_05f9_c1
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Delay Variation—“Jitter” Sender
Receiver Network
A
B
C
Sender Transmits
t A
B
D1 401 0985_05f9_c1
D2 = D1
C
Sink Receives
D3 = D2
t
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© 1999, Cisco Systems, Inc.
Voice Delay Guidelines One Way Delay (msec)
Description
0–150
Acceptable for Most User Applications
150–400
Acceptable Provided That Administrations Are Aware of the Transmission Time Impact on the Transmission Quality of User Applications
400+
Unacceptable for General Network Planning Purposes; However, It Is Recognized That in Some Exceptional Cases This Limit Will Be Exceeded
ITU’s G.114 Recommendation 401 0985_05f9_c1
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Delay in Perspective Cumulative Transmission Path Delay CB Zone Satellite Quality Fax Relay, Broadcast
High Quality 0
100
200
300
400
500
600
700
800
Time (msec) Delay Target
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© 1999, Cisco Systems, Inc.
Fixed Delay Components Propagation Delay Serialization Delay— Buffer to Serial Link Processing Delay
• Propagation—Six microseconds per kilometer • Serialization • Processing Coding/compression/decompression/decoding Packetization 401 0985_05f9_c1
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Variable Delay Components Queuing Delay
Queuing Delay
Queuing Delay
Dejitter Buffer
• Queuing delay • Dejitter buffers • Variable packet sizes 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
An Example • Assumptions: We have eight trunks We are going to use CS-ACELP that uses 8 Kbps per voice channel Our uplink is 64 Kbps Voice is using a high priority queue and no other traffic is being used 401 0985_05f9_c1
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Delay Calculation Los Coder Delay Queuing Delay Angeles 25 ms 6 ms Propagation Delay—32 ms
Dejitter Buffer 50 ms
Munich
(Private Line Network) Serialization Delay 3 ms Fixed Delay Coder Delay G.729 (5 msec Look Ahead) Coder Delay G.729 (10 msec per Frame) Packetization Delay—Included in Coder Delay
Variable Delay
5 msec 20 msec
21 msec
Max Queuing Delay 64 kbps Trunk Serialization Delay 64 kbps Trunk
3 msec
Propagation Delay (Private Lines)
32 msec
Variable Delay Component
Network Delay (e.g., Public Frame Relay Svc) Dejitter Buffer 401 0985_05f9_c1
Total
50 msec
110 msec 75 82
© 1999, Cisco Systems, Inc.
Variable Delay Calculation • We have eight trunks, so in the worst case we will have to wait for seven voice calls prior to ours • To put one voice frame out on a 64Kbps link takes 3msec • 1 byte over a 64Kbps link takes 125 microseconds. We have a 20 byte frame relay frame with 4 bytes of overhead. 125 * 24 = 3000 usecs or 3 msec • Does not factor in waiting for a possible data packet or the impact of variable sized frames • Assumes voice prioritization of frames 401 0985_05f9_c1
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Delay Calculation Site B Fixed Delay
Variable Delay
Site A
Delay #1
DELAY #1 Coder Delay G.729 Packetization Delay
25 msec
(Included in Coder Delay) Max Queuing Delay 64 kbps Trunk Serialization Delay 64 kbps Trunk
3 msec
Propagation Delay (Private Lines) Dejitter Buffer
32 msec 50 msec
Private Line Network
21msec
Delay #2 Tandem Switch Delay #1 Total
— 110 msec
Site C 401 0985_05f9_c1
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© 1999, Cisco Systems, Inc.
Delay Calculation Site B Fixed Delay DELAY #1 Total
Variable Delay
Site A
Delay #1
110 msec
DELAY #2 Coder Delay G.729 Packetization Delay
25 msec
Private Line Network
(Included in Coder Delay) Max Queuing Delay 2 Mbps Trunk Serialization Delay 2 Mbps Trunk
0.1 msec
.7 msec
Propagation Delay (Private Lines) Dejitter Buffer
5 msec 50 msec
Delay #2 Total
80 msec
Total Delay
190 msec
Delay #2
Site C 401 0985_05f9_c1
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Other Useful Voice QoS Schemes in IP • Custom Queuing, Priority Queuing and Weighted Fair Queuing (WFQ) • Resource Reservation Protocol (RSVP) • IP Precedence Bit setting in the ToS Field of the IP Header • Compressed Real Time Protocol (CRTP) 401 0985_05f9_c1
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Summary • Voice traffic engineering principles still apply • Packet-based voice trunks can provide efficiency with high quality if properly engineered • The biggest impact on voice quality over a data network will be as a result of the delay and delay variation 401 0985_05f9_c1
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Repeat: Voice Is Not A Network
• Voice is an Application • Complete understanding of Voice Application fundamentals helps us to design and build better Networks
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Agenda • Basic Analog Telephony • Basic Digital Telephony • Voice Coding and Compression Techniques • Voice Transport and Delay • Supplemental Slides: Digital Voice Signaling Techniques 401 0985_05f9_c1
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Digital Voice Signaling Techniques
• ISDN • Q.930/Q.931 • Signaling System 7 • Voice addressing
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ISDN • Integrated Services Digital Network Part of a network architecture Definition for the access to the network Allows access to multiple services through a single access
• Standards-based ITU recommendations Proprietary implementations 401 0985_05f9_c1
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Network Access Traditional Access Public Packet-Switched Network PSTN (CO Lines) 800 Tie Trunks FX Private Lne Data
Customer Equipment (PBX)
ISDN Access Customer Equipment (PBX)
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Telephone Switch
Public Packet-Switched Network PSTN (CO Lines) 800 Tie Trunks FX Private Line Data
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Terminology
• B channel “bearer channel” 64 kbps Carries information (voice, data, video, etc.) DS-0
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Terminology (Cont.)
• D channel “signaling channel” 16 Kbps or 64 Kbps Carries instructions between customer equipment and network Carries information Can also carry packet switch data (X.25) for the public packet switched network 401 0985_05f9_c1
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Terminology (Cont.)
• BRA/BRI (Basic Rate Access/ Basic Rate Interface) 2B+D 2 x 64 Kbps + 16 Kbps = 144 Kbps (not including overhead) Designed to operate using the average local copper pair 401 0985_05f9_c1
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Terminology (Cont.)
• PRA/PRI (Primary Rate Access/Primary Rate Interface) 23 B + D 23 x 64 Kbps + 64 Kbps (D Channel) + 8 Kbps (Frame Alignment bit) = 1.544 Mbps Designed to operate using T1/E1 In E1 environments: 30 B + D 401 0985_05f9_c1
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ISDN Reference Points TE1
.
TE1
NT1
S/T
.
TE2
.
BRA
U
TA
R TE1
Carrier
. . R S
TE2
TE2
.
TA
R
NT2 (PBX)
.T
. U
PRA
.
S
Customer Premises 401 0985_05f9_c1
NT1
Local Loop 90
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ISDN Reference Points
• NT1 Terminates local loop Coding and transmission conversion Maintenance and performance monitoring Functions as a CSU 401 0985_05f9_c1
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ISDN Reference Points (Cont.) • TE1 ISDN compatible equipment
• TE2 Non-ISDN compatible equipment Requires TA
• TA Interfaces available for different TE2 E.g. RS-232, X.21, V.35, PC-Bus, video, etc. 401 0985_05f9_c1
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ISDN Reference Points (Cont.)
• NT2 Typically a PBX Provides switching functions Handles Layer 2 and Layer 3 protocols
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Access to ISDN • At the S-reference point: RJ-45 (receive and transmit pair) Optional power can be provided for TE devices Distance: 1 Km (1 x TE only), 200 m (8 x TE), 500 m (4 x TE)
When more than one TE, wires act as a bus CSMA/CD
Limitation: cannot have an extension phone 401 0985_05f9_c1
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Access to ISDN • At the U-Reference point (BRA) Standards differ NA, France, UK vs. Germany vs. Japan In North America, designed to use as much of existing copper plant available Two wire, unloaded local loops are 99% of total Up to 5.5 Km loop length
• At the U-Reference point (PRA) T1/E1 standard 401 0985_05f9_c1
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D Channel • ISDN Access Protocols are carried in the D channel • Layer 2 and Layer 3 protocol specifications Protocol specifications are identical for BRA and PRA
• Layer 2, Q.920/921, LAP-D Supports the communications for Layer 3 Maintains the connections between devices
• Layer 3, Q.930/931 Call setup, call supervision, call tear down, and supplementary services Uses standard set of messages to communicate 401 0985_05f9_c1
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D-Channel Encapsulation
Layer 3
Layer 2
Protocol Length of Discriminator Call Reference
Flag
Address Control
Layer 1
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Call Reference
Message Type
Information
CRC
Information Elements
Flag
D Channel (16 Kbps or 64 Kbps)
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ISDN CCS (Q.930/931) Messages Call Establishment
Call Information
Call Clearing
• • • • • • •
• • • • • • • • • • • • •
• • • • •
Alerting Call proceeding Connect Connect ack Progress Setup Setup ack
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Hold Hold ack Hold reject Resume Resume ack Resume reject Retrieve Retrieve ack Retrieve reject Suspend Suspend ack Suspend reject User information
Disconnect Release Release complete Restart Restart ack
Miscellaneous • • • • • • •
Congestion control Facility Information Notify Register Status Status inquiry 98
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Public ISDN and Signaling System 7 Signaling Network BRI
PBX1
BRI
Switch
PRI
DSS1
Transmission Network
Switch
PRI
Signaling System 7
PBX2
DSS1
DSS1 Is a Public ISDN Protocol 401 0985_05f9_c1
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ISDN and SS7 “The Bridge Between the Islands” Voice Transmission STP
Switch
SSP
Switch
SSP
SS7
SCP
Signaling Network Voice Transmission
Switch
STP
STP
STP
STP
PBX1
SSP STP
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Voice and ISDN— Signaling PRI
SCP
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SS7 Components SCP
Network 1
SCP
SSP
Network 2
STP
STP
STP
STP
SCP SCP
SSP SSP
SSP
Voice Trunk Signaling Link 401 0985_05f9_c1
SSP: Signal Switching Point STP: Signal Transfer Point SCP: Signal Control Point 101
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Network Addressing
LEC 1-609-555-1234
IXC
555-1234
LEC
PSTN E.164 Addressing
1-609-5551234 Dials: 9+1-609-555-1234
555-1234
PBX PBX Dials: 8+555-1234
555-1234
555-1234
VCI/VPI
1234 1234
VCI/VPI
WAN 401 0985_05f9_c1
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Agenda • Basic Analog Telephony • Basic Digital Telephony • Voice Coding and Compression Techniques • Voice Transport and Delay • Supplemental Slides: Digital Voice Signaling Techniques 401 0985_05f9_c1
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Thank You!
•Q & A • Please Fill Out Evaluation Forms • THANK YOU!
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Please Complete Your Evaluation Form Session 401
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