Bo Edvardsson's Documents

Bo Edvardsson's Documents

Values-based Service for Sustainable Business: Lessons from IKEA

Values-based Service for Sustainable Business: Lessons from IKEA
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Managing Service Quality An International Journal, Volume 15 Number 2 2005

Managing Service Quality An International Journal, Volume 15 Number 2 2005
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Involving Customers in New Service Development (Series on Technology Management, V. 11) (Series on Technology Management) (Series on Technology Management)

Involving Customers in New Service Development (Series on Technology Management, V. 11) (Series on Technology Management) (Series on Technology Management)
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Knut Wicksell: Selected Essays I

Knut Wicksell: Selected Essays I
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Small Giants: Companies That Choose to Be Great Instead of Big

Small Giants: Companies That Choose to Be Great Instead of Big
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The distant land of my father

The distant land of my father
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The Distant Land of My Father

The Distant Land of My Father
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Logically Fallacious

Logically Fallacious
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The Semantic Web : Crafting Infrastructures for Agency

The Semantic Web : Crafting Infrastructures for Agency
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Beasts in the Labyrinth

Beasts in the Labyrinth
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Notes From the Autopsy of God

Notes From the Autopsy of God
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Scepticism Inc

Scepticism Inc
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Project Management

Project Management
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Electromagnetic field theory

Electromagnetic field theory
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Haushaltselektrik selbst installieren und reparieren: Leicht gemacht, Geld und Arger gespart!

Haushaltselektrik selbst installieren und reparieren: Leicht gemacht, Geld und Arger gespart!
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SIN 01 - Double Jeopardy

SIN 01 - Double Jeopardy
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Wolf-Bound 01 Beasts in the Labyrinth

Wolf-Bound 01 Beasts in the Labyrinth
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Ubiquitous Computing for Business: Find New Markets, Create Better Businesses and Reach Customers Around The World 24-7-365

Ubiquitous Computing for Business: Find New Markets, Create Better Businesses and Reach Customers Around The World 24-7-365
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Wolf-Bound: Unfamiliar Territory

Wolf-Bound: Unfamiliar Territory
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The Distant Land of My Father

The Distant Land of My Father
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Twice Blessed

Twice Blessed
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A Treasury for the Little Ones

A Treasury for the Little Ones
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The Lund model

The Lund model
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Season of Sacrifice

Season of Sacrifice
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Davidson's Philosophy and Chinese Philosophy: Constructive Engagement (Philosophy of History and Culture)

Davidson's Philosophy and Chinese Philosophy: Constructive Engagement (Philosophy of History and Culture)
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Birth Of Rivalry

Birth Of Rivalry
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Rationality and the Environment: Decision Making in Environmental Politics and Assessment

Rationality and the Environment: Decision Making in Environmental Politics and Assessment
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Simplify and Live The Good Life

Simplify and Live The Good Life
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Der leichte Einstieg in die Elektronik: Ein leicht verständlicher Grundkurs mit vielen Bauanleitungen, 7. Auflage

Der leichte Einstieg in die Elektronik: Ein leicht verständlicher Grundkurs mit vielen Bauanleitungen, 7. Auflage
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Building Bridge: New, Quick, & Easy Way to Learn America's Favorite Card Game

Building Bridge: New, Quick, & Easy Way to Learn America's Favorite Card Game
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