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Open Packet Telephony Solutions Update Session 1203
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1203 0993_05F9_c3
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© 1999, Cisco Systems, Inc.
Open Packet Telephony Solutions Update Session 1203
1203 0993_05F9_c3
© 1999, Cisco Systems, Inc.
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Agenda
• Market Developments • Background—Cisco’s Open Packet Telephony Architecture • Solution Updates • Closing 1203 0993_05F9_c3
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Market Developments Data
Voice
Data Explosion
Global Deregulation 1203 0993_05F9_c3
Technology
Open Standards
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Innovation 4
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Consequences • Tomorrow’s networks must efficiently transport data • Advances in packet-switching technology will far outstrip TDM • Deregulation has created a new competitive landscape • Networks based on open standards enable innovation 1203 0993_05F9_c3
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© 1999, Cisco Systems, Inc.
Agenda
• Market Developments • Background—Cisco’s Open Packet Telephony Architecture • Solution Updates • Closing 1203 0993_05F9_c3
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Traditional Switch Architecture • Legacy TDM closed architecture • Limited scalability, bottlenecks • Complex, inflexible • Tied to physical infrastructure • Lack of open, standard interfaces 1203 0993_05F9_c3
Services Plane
Service Logic
IN Voice Service Logic
Platform Embedded Call Control Plane Signaling and Call Control Service Access Function Switch-Based Service Logic End to End Voice Services
Call Logic
Connection (Bearer) Plane Embedded Software Connection Negotiation Bearer Switching
Switching Logic
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© 1999, Cisco Systems, Inc.
Cisco’s Open Packet Telephony Architecture Services Plane
Traditional Switch Architecture Services Plane
Call Control Plane
Connection Plane
IN Service Logic Address Resolution AAA
Service Logic
Call Control Plane
Call Logic
Signaling and Call Control Service Access Function Switch-Based Service Logic End to End Voice Services
Tool Set Definition Conversion Simulation
Connection Plane Connection Negotiation Switching Transcoding Logic Bearer Switching Media Control: SIP, H.323, PNNI
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Open Packet Telephony Elements Services Plane Service Logic
IN Service Logic AAA, Address Resolution IN/AIN/CTI
Call Control Plane
Signaling and Call Control Service Access Function Switch-Based Service Logic End to End Voice Services
Call Call Logic Logic
OSS Billing Net. Mgt. Fault Mgt Service Provisioning Cust. Provisioning
Service Innovation Service Node
SCP
Call Agent Gatekeeper
Partners
Call Agent Gatekeeper
S/MGCP—RAS—SIP
Connection Plane
Switching
Connection Negotiation Logic Transcoding Bearer Switching Media Control: SIP, H.323, PNNI, Etc. 1203 0993_05F9_c3
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© 1999, Cisco Systems, Inc.
New-World Ecosystem Telecordia NetSpeak HP TransNexus IBM OpenPort GRIC Unisys Glenayre eFusion NetCentric VocalTec Priority Call InfoInteractive Comverse
Services Bellcore Bosch CAP Gemini
KPMG INS
Professional Services HP
Open Architecture
Remedy MicroMuse Mind CTI Portal Solect
Operations
Telecordia Syndesis
Anderson Consulting
Belle Systems
Network 1203 0993_05F9_c3
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The Result—The Virtual Switch IN, Directory, LNP, Etc.
STP
Call Agent
Call Agent
Virtual Switch
Intra-Call Agent Signaling
PSTN/SS7 Connection Control
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Virtual Connection (Per Call) End-to-End Services
Signaling Backhaul
© 1999, Cisco Systems, Inc.
PBX
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Agenda—Solutions Update • Retail Long Distance for ITSPs • Wholesale IP Minutes • Managed Services • Unified Communications • Value Added Service Example • Emerging Technologies 1203 0993_05F9_c3
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What Is IP Long Distance Service? • Long distance phone-to-phone or fax-to-fax calls over a data network rather than the Public Switched Telephone Network (PSTN) • Carrier-class voice quality • Gateways enable traffic to be passed between the two networks PSTN
PSTN
Class 5
V
City A
QoS WAN
Class 5
V
City B
Domestic or International 1203 0993_05F9_c3
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© 1999, Cisco Systems, Inc.
Two-Stage Dialing Model A
B
C
Local PSTN Call
VoIP Call
Local PSTN Call
Class 5
V
QoS WAN
Class 5
V
Steps to Make Long Distance Call 1. Subscriber dials local phone number of Service Provider (call leg A) 2. Subscriber gets second dial tone and is prompted to enter
Experience Similar to Using a Calling Card
Destination phone number Account number and password if calling away from home
3. Call is completed to the destination phone (call legs B and C) 1203 0993_05F9_c3
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Why the Interest—Global Carrier Revenue Forecast IP Voice Long Distance Services $10,000 $9,000 $8,000 $7,000 $M $6,000 $5,000 $4,000 $3,000 $2,000
South America Europe
$9.4 Billion 138% CAGR
Asia/Pacific Africa/Middle East North America
$1,000 $0 1997
1998
1999
2000
2001
2002
Source: Killen & Associates 5/98 1203 0993_05F9_c3
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© 1999, Cisco Systems, Inc.
Why the Interest— Dial Usage and Pricing Annual User Revenue (U.S. $)
Corporate Dial Individual Dial
Users (1000s)
Avg. Individual Dial Revenue
$100 $90 $80 $70 $60 $50 $40 $30 $20 $10 $0
35,000 30,000 25,000 20,000 15,000 10,000 5,000 0
1997
1998
1999
2000
2001
Source: IDC, 1998 1203 0993_05F9_c3
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Service Provider Benefits • Leverage existing customer base:
• Service bundling opportunity:
More $/subscriber
• Leverage IP network infrastructure: Level out busy-hour traffic
• Build new customer base: New revenue source
Improved customer retention and loyalty
• Toll-quality voice offering: High customer satisfaction
• Upsell enhanced services:
• Expand territory:
Increase revenue per subscriber
Low startup cost for new POPs 1203 0993_05F9_c3
© 1999, Cisco Systems, Inc.
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Market Entry Strategies • Start regional with hop-off to LD carrier for bulk minutes • Expand: Direct with other ISPs; join a consortium; join a clearinghouse • Target market specific communities for international LD • Prepaid calling card services Money up-front; unused minute; revenue by the minute but COGS by every 6 seconds, avoid consumer collections activity 1203 0993_05F9_c3
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Network Design and Solution Components Gateway Between PSTN and H.323 VoIP Network • Cisco AS5300/AccessPath
PSTN Class 5
RADIUS/AAA Server • User Authentication • Accounting PSTN Class 5
T1/E1
T1/E1
GK
AS5300
Local POP H.323 Call Agent/Gatekeeper • Manages Phone Number (E.164) to IP Address Translation (H.323) • H.323 Cisco IOS® Software on Cisco 3600 and 2500 Routers 1203 0993_05F9_c3
AS5300
Local POP
Pre and/or Post-Paid Billing System Media Signaling
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Solution Components— Cisco AS5300 Independent Test Rated Cisco No. 1 in VoIP • Key Applications VoIP Toll Bypass Fax relay Modem / ISDN Internet access
• Performance Embedded, highperformance, low-latency architecture
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• Carrier Class Highly scalable Supports 96/120 calls (4 T1/E1/PRI) per 2 RU 10MB & 10/100MB Ethernet
• VoIP protocol support H.323, RTP, RTCP, NTP, CRTP
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Cisco AS5300 Voice/Fax Feature Card • High Performance Voice Processing Specifically designed for real-time, high quality voice processing Industry standard CODECS including: G.729, G.723.1, G.711 Full Featured Voice Processing including: echo cancellation, VAD/Silence Suppression, programmable frame size
• Group III FAX relay • Distributed IP Processing QoS packet designation on-card
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Gateway Feature Summary • H.323 RAS client • PSTN interfaces • Rotary dial peers • Interactive Voice Response (IVR) • AAA enhancements • Voice Activity Detection (VAD) 1203 0993_05F9_c3
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Speech Quality Assurance Gateway Features
QoS Networking Tools
• Integrated system
• QoS classification (IP Prec/RSVP)
• Silence suppression/ Voice Activity Detection (VAD) • Dynamic jitter buffer • Comfort noise generation
• Congestion management (WFQ) • Congestion avoidance (WRED) • Packet fragmentation (MLPPP/MTU size reduction) • Bandwidth (RTP header compression, silence suppression) • Generic traffic shaping
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Solution Components— Multimedia Conference Manager • Cisco’s H.323 gatekeeper • Scalable E.164/H.323ID address resolution • RAS technology prefixes • HSRP support • LRQ forwarding • Bandwidth management • Available on NEBS-compliant platforms 1203 0993_05F9_c3
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RAS: Technology Prefixes Fax Server
GK V
Gatekeeper Zone
V
V
Voice Mail
• Technology prefix defines a type of gateway capability • Benefit: allows the use of centralized servers E.g. technical prefix 1# = fax server; 2# = voicemail server
• Can be used to route calls within a zone 1203 0993_05F9_c3
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Hot Standby Router Protocol (HSRP) Primary Gatekeeper (Active)
Hot Standby Router Protocol GK
Secondary Gatekeeper (Backup)
GK
Gatekeeper Zone V V
V
• Redundant gatekeepers serving the same zone • Secondary gatekeeper can take over from primary gatekeeper in case of failure • Increases VoIP network availability 1203 0993_05F9_c3
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Solution Components— AAA RADIUS Authentication RADIUS
PSTN
GK V
QoS WAN
PSTN
V
• Controls access to service • Callers authenticated at originating gateway • Scalable user authentication • Centralized authentication offloads user database from gateway • IVR application prompts users and collect digits 1203 0993_05F9_c3
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AAA RADIUS Accounting
Billing Servers
RADIUS PSTN
GK V
QoS WAN
V
PSTN
• Scalable billing solution • Gateways send start/stop accounting records to AAA server to support billing applications • Integrates well with existing RADIUS-based dial access billing systems 1203 0993_05F9_c3
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Solution Components— Voice Settlements
Local Carrier Revenue LC Tandem
Long Distance Carrier Revenue LDC Tandem
LDC Tandem
Local Carrier Revenue LC Tandem
Calling Party
Called Party
• Ability to divide per call revenue among multiple carriers
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Telephony and VoIP Settlement • Traditional telephony settlement Bilateral agreement between carriers Static inter-carrier routing CDR from C7/SS7 information
• VoIP settlement ISPs to build connectivity and sign with clearinghouse Settlement provider does inter-ISP routing and authorization 1203 0993_05F9_c3
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VoIP Settlement Scenario
Open Settlement Protocol
Open Settlement Protocol
Settlement Provider
Calling Party
V
IP Network
ISP A
V ISP B
Called Party
• Secure settlement protocol • Call signalling protocol is not included 1203 0993_05F9_c3
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Open Settlement Protocol
• Standard track within ETSI, approval in Sept 1998 • Wide support TransNexus, iPass, GRIC, Cisco, 3COM…
• Extendable to additional services • Settlement independent from IVR, GK… 1203 0993_05F9_c3
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OSP and Gateways
Client/Server Route Authenticate Route Request Authorize
Settlement Provider
Authorize Response Token Authenticate
IP Network
Call Setup (Token) Calling Party
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V ISP A
Conversation
V ISP B
Called Party
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Benefits of OSP Clearinghouse • Immediate access to markets • Terminating services from other ISPs • Lower financial risk Termination payment guarantee, No currency risk
• Flexible pricing per ISP Type of service, weekly schedule, “Ask” price, “Bid” price and quality 1203 0993_05F9_c3
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Agenda—Solutions Update • Retail Long Distance for ITSPs • Wholesale IP Minutes • Managed Services • Unified Communications • Value Added Service Example • Emerging Technologies 1203 0993_05F9_c3
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What Are Wholesale IP Minutes • Service Provider resells international minutes to other carriers as a carriers’ carrier • On a call-by-call basis, Service Provider selects the Internet, their “private” Internet or other wholesaler • Selection based on voice quality available at the time of call setup 1203 0993_05F9_c3
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Why the Interest? • 94.1 billion international voice minutes in 1998 • International voice tariff umbrella remains high and relatively noneconomic-based • Technology now enables it • COGS of each Internet-based minute is extremely low 1203 0993_05F9_c3
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© 1999, Cisco Systems, Inc.
Network Design and Solution Components • ISP offers wholesale int’l minutes to other SPs • Uses Internet; switches to TDM trunks when Internet quality degrades • Use VCO/4k for switching • Custom application interrogates SNMP MIB variable determines which trunk to use 1203 0993_05F9_c3
SP Custom Developed QoS Meter Application
Cisco AccessPath or AS5300s
ISP Internet
SP 1 V V SP 2
TDM Wholesaler
SP 3
TDM Wholesaler
PTT n
Cisco VCO/4K
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Solution Components— AccessPath-VS4 • Highly scalable CT1/PRI VoIP port capacity: 192 to 2018 CE1/PRI VoIP port capacity: 240 to 2520 Integrated gatekeeper & programmable VCO/4K switch (optional)
• High Availability VoIP feature shelves: hot swap and RPS Gatekeepers: failover w/ HSRP DASA: No single point of failure NEBS Level 3 compliant
• Completely integrated solution Dial, switching, backhaul routing, system controller Configurator—quick deployment, user-friendly configuration 1203 0993_05F9_c3
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© 1999, Cisco Systems, Inc.
Solution Components—VCO/4K —VCO/4K Programmable Switch • Front end of an AS5300 VoIP network • Support for: Custom development with open API Cisco voice partners for debit card, calling card, IVR, fraud control, and billing
Cisco AS5300
IP
PSTN V
1203 0993_05F9_c3
VCO
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Cisco VCO/4K • World’s highest density programmable switch • Scale from 24 to 4,088 ports capacity • Redundancy • NEBS certified • Live upgrade • Rack mountable (17.5"W x 25.25"H) 1203 0993_05F9_c3
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Solution Components— Network Selection • On call setup, VCO/4K interrogates the Service Provider developed application • Using the VCO/4K’s open API the application commands the VCO/4K to switch the call based on latest QoS metrics • Avoiding Internet congestion points (NAPs, MAEs) dramatically increases Internet usage 1203 0993_05F9_c3
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Solution Components—Sample Application Partners • Voice Messaging—Unisys, Priority Call • Calling Card—Comverse, Vicorp, Simplified • Debit Card—Comverse, Glenayre, Synapsys • International Callback—Compro, ITL • Operator Services—MD Telecom • Predictive Dialing—Castel • Directory Assistance—Voicetek/Aspect • Voice Dialing—Intellivoice • Lawful Intercept—ADC • Single Number—Priority Call, Compaq/DEC • Web-Enabled Services—Timeshift 1203 0993_05F9_c3
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Agenda—Solutions Update • Retail Long Distance for ITSPs • Wholesale IP Minutes • Managed Services • Unified Communications • Value Added Service Example • Emerging Technologies 1203 0993_05F9_c3
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What Is a Managed Service
• Data Service Provider shifts the demarc to include the CPE • Service Provider uses CPE that supports voice over data to provide a combined voice and data managed service
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© 1999, Cisco Systems, Inc.
Why the Interest • Reduce or eliminate charges paid to other carriers Reduce the number of access lines required Bypass local access charges Keep more interexchange traffic “on-net”
• Offer bundled services Capture most or all of a customer’s networking business
• Better manage overall traffic Keep more traffic “on-net” Monitor traffic end-to-end Better utilize total network bandwidth Balance variations in data, voice traffic patterns 1203 0993_05F9_c3
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Network Design and Solution Components Company X
Company X
PSTN
POP A
POP B
Company Z
Company Z
Service Provider Backbone
Company Y
Company X
Company Y
Company X POP D
Gatekeeper
Company Z
Company Z VoIP-Enabled Cisco AS5300
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POP C
VoIP-Enabled Cisco 2600/3600 47
© 1999, Cisco Systems, Inc.
Network Design and Solution Components Hardware •
Voice-enabled Cisco 2600/3600 using VoIP or VoFR
•
MC3810 using VoFR or VoATM
•
Key system or PBX connected via multiple analog lines to router
Software •
VoIP configured using Weighted Fair Queuing (WFQ) to ensure QoS
•
KTS or PBX programmed to do least cost routing when dialing interoffice
Result •
Branch-to-branch voice traffic now carried by the packet network
•
PSTN carries local calls and backs up the packet network
•
Fax traffic can also be routed across packet network when it is interoffice
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Key Telephone System
PSTN
. . .
Voice Ports Added WAN
Cisco 2600 or Cisco 3600 or Cisco MC3810 Branch Office 48
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Network Design and Solution Components • Voice ports added with Cisco AS 5300 and connected to PBX through E1/T1
Headquarters PBX
PSTN
• On-net LD voice traffic now carried by the Cisco 5300 IP network with Voice • PSTN carries local calls and backs up WAN the IP network • Any phone connected to the PBX can now call any branch phone or vice versa, and the traffic can be routed over the data network 1203 0993_05F9_c3
Existing Router
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© 1999, Cisco Systems, Inc.
Solution Components—Modular Access Router Family • 50–70 kpps fast switching • 3–4 kpps process switching
Cisco 3640
• Four network module slots • 25–40 kpps fast switching • 1.5–2 kpps process switching
Cisco 3620
• Two network module slots • 12–25 kpps fast switching
Cisco 2600
• LAN interfaces integrated • One network module slot 1203 0993_05F9_c3
Versatility Integration Performance
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Solution Components— Network Modules—Voice/Fax • Flexible Voice Interfaces (VICs) FXS 2-, 4-wire E&M types I, II, III, V FXO BRI VIC—Up to 4 voice channels
• Diverse signaling Delay, immediate, and wink start Loop and ground start
• DSP architecture—TI542 G.729 CS-ACELP—8K G.711 PCM Group III fax relay
• Voice transport support Voice over IP—H.323 Voice over frame—VoFR, FRF.11, and FRF.12 Future support for: VoATM
• Two versions NM-1V (1 VIC slot) NM-2V (2 VIC slots)
Editors’ Choice: Computer Telephony March 1998 1203 0993_05F9_c3
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© 1999, Cisco Systems, Inc.
Solution Components—MC3810 Multiservice Access Concentrator Voice over Frame Relay or ATM G.729, G.729a, G.726, G.711
Group III Fax Relay
• Analog Voice Module (pictured here) FXS, FXO or E&M up to six interfaces in any combination
• Digital Voice Module— T1 or E1 Up to 30 channels—24 compressed Q.SIG PRI CAS and CCS transparent signaling
• BRI Voice Module 4B+2D Q.SIG
• Video AAL1 ATM stream 1203 0993_05F9_c3
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MultiFlex Trunk T1/E1 Uplink BRI Back-up Option Built-in CSU/DSU Drop and Insert
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Agenda—Solutions Update • Retail Long Distance for ITSPs • Wholesale IP Minutes • Managed Services • Unified Communications • Value Added Service Example • Emerging Technologies 1203 0993_05F9_c3
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What Is Unified Communications?
Unified Communications consolidates voicemail, e-mail and fax on a single IP network independent of location, time or device
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Unified Communications Service Examples Voicemail • Message on Busy • Retrieve via Phone • Retrieve via E-mail • Retrieve via Web • Retrieve via Fax
1203 0993_05F9_c3
Fax Messaging • Fax è E-mail • E-mail è Fax • ‘Never Busy’ Busy’ Fax Line • Fax Broadcast, Etc.
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© 1999, Cisco Systems, Inc.
Why the Interest? • Tap into the 125 million Service Providerhosted voice mailboxes worldwide Continued growth driven by wireless and bundled service offerings
• Deliver the 25 million unified messaging mailboxes projected to be in service by 2003 • Carry the 250 billion pages projected to be faxed over IP in 2004 Source: Ovum Ltd., Kaufman Group 1203 0993_05F9_c3
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Service Provider Benefits
• Generates additional revenue • Increases customer loyalty • Increases network utilization • Bundling and branding opportunities
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End-User Benefits • Shifts Control of Communication from Sender to Recipient • Managing Multiple Messages from a Single Interface Increases Daily Productivity Time 1203 0993_05F9_c3
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Solution Components Standard Clients
Directory
Cisco AS5x00 Edge
Wireless
Internet Message Store
Application Servers V
PSTN
V
1203 0993_05F9_c3
IP
Cisco AS5X00 Edge
Application
Backend
• Call recognition and routing • Special call handling • Media translation • Telco signaling
• Messaging application logic (e.g. voicemail) • Mixed media handling
• Internet msg. storage • Subscriber data (LDAP3 directory) • Message transport • Message management
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Solution Components—AS5X00 Fax Features Message Routing, Storage and Transport
IP Network Cisco AS5X00
ITU-T T.30 Group 3 Fax 1203 0993_05F9_c3
Cisco AS5X00
ESMTP (RFCs 821 and 1651) MIME (RFCs 2405–2409) I-FAX (RFCs 2301–2305)
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ITU-T T.30 Group 3 Fax
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Onramp Function Cisco AS5X00
PSTN
IP
Messaging Server
• Demodulate fax call • ITU-T T.30 fax protocol handling • Authenticate sender against AAA • Turn Fax image into TIFF file • Create MIME message with TIFF attachment • Optionally re-write to: address • Create call history record • Forward to ESMTP mail server 1203 0993_05F9_c3
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Messaging Server Functions Cisco AS5X00
PSTN
IP
Messaging Server
• Least-cost routing (LCR) • Mailbox mapping Map fax number user account
• Message transport (mail transport agent) • Message storage and retrieval Mail user agent interactions 1203 0993_05F9_c3
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Offramp Function Messaging Server
Cisco AS5X00
IP
PSTN
• Authenticate sender against AAA (Optional) • Rasterize text portions of e-mail (Text è Fax) • Rasterize TIFF-F into fax pages • Re-write fax destination number (optional) • ITU-T T.30 fax protocol handling • Modulate fax call • Create call history record • Delivery status notification 1203 0993_05F9_c3
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IP Voice Mail • IP voicemail with e-mail and Web access • Cisco AS5300 voice gateway running Cisco IOS version 12.0(5)T • Amteva UM 4.0 messaging middleware • Backend message store and directory from software.com or Netscape 1203 0993_05F9_c3
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Solution Components— Third-Party Alliances
Solution
Third Party
Fax Store and Forward
NetCentric Corporation
IP Voice Mail
Amteva (UM4.0) and Netscape/Software.com
Solution Consulting and Systems Integration
Telcordia (Formerly Bellcore)
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© 1999, Cisco Systems, Inc.
Summary • Generates Service Provider revenue through Incremental services without need for new infrastructure Expanding addressable market Increased customer loyalty
Services Plane
• Built on the open packet telephony architecture Modular versus monolithic
Call Control Plane
Open interfaces Industry standards Best-of-breed applications 1203 0993_05F9_c3
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Connection Plane
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Agenda—Solutions Update • Retail Long Distance for ITSPs • Wholesale IP Minutes • Managed Services • Unified Communications • Value Added Service Example • Emerging Technologies 1203 0993_05F9_c3
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What Is Internet Call Waiting? • Alternative to a second line for ISP subscribers • On busy-call-forward, the application suspends the call and presents the subscriber with alternatives Ignore the call Redirect the call to vmail Terminate ISP connection and take the call Take the call over the Internet 1203 0993_05F9_c3
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Why the Interest?
• Higher margin than second line services • Increased call completion revenues • Increased vmail usage • Easy to bundle • A very “sticky” service
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Network Design and Solution Components
Service Provider
Line Busy— Busy—Forward
GK
PSTN
Packet Network
ISP
472-4112
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Solution Components— Third-Party Alliances Service Solution
Partners
Clearinghouse Services
GRIC, TransNexus
Post & Prepaid Calling
Belle Systems, GRIC, Mind CTI, Portal, Solect
Internet Call Waiting Click to Dial
eFusion, InfoInterActive, NetSpeak eFusion
H.323 Gatekeepers
NetSpeak, RADVision, VocalTec
Unified Communications*
NetCentric, OpenPort, Software.com, Telcordia
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Agenda—Solutions Update • Retail Long Distance for ITSPs • Wholesale IP Minutes • Managed Services • Unified Communications • Value Added Service Example—ICW • Emerging Technologies 1203 0993_05F9_c3
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Open Packet Telephony H.323 Implementation Services Plane Service Logic
IN Service Logic AAA, Directory Service Address Resolution
RAS—IN/AIN—CTI APIs
Call Control Plane
Call Logic
Signaling and Call Control Service Access Function Switch-Based Service Logic End to End Voice Services
OSS
Service Innovation Partners
SCP
GK to GK Protocol
Billing Net. Mgt. Gatekeeper Fault Mgt. Service Provisioning Cust. Provisioning
Gatekeeper
H.225 H.245 RAS
RAS, H.225
Connection Plane Capabilities Negotiation Bearer Switching Media Control: H.323
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Switching Logic
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Open Packet Telephony S/MGCP Implementation Services Plane Service Logic
IN Service Logic AAA, Address Resolution IN/AIN—CTI APIs
Call Control Plane Signaling and Call Control Service Access Function Switch-Based Service Logic End to End Voice Services
Call Logic
OSS
Billing Net. Mgt. Fault Mgt.. Service Provisioning Cust. Provisioning
Service Innovation Partners
SCP
Call Agent
Call Agent
Inter-Call Agent Protocol
SGCP/MGCP SGCP/MGCP
Connection Plane Connection Negotiation Bearer Switching Media Control: S/MGCP
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Switching Logic
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Open Packet Telephony SIP Implementation Services Plane Service Logic
IN Service Logic AAA, Address Resolution IN/AIN—CTI APIs
Call Control Plane Signaling and Call Control Service Access Function Switch-Based Service Logic End to End Voice Services
Call Logic
OSS
Billing Net. Mgt. Fault Mgt.. Service Provisioning Cust. Provisioning
Service Innovation Partners
SCP
SIP Server
SIP Server
SIP
SIP
Connection Plane Connection Negotiation Bearer Switching Media Control: SIP
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Switching Logic
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SGCP Call Control Plane—Virtual Switch Controller 2700 • Call control engine for enterprise and local Service Providers • Cost effective alternative to traditional TDM solutions • Telco class, NEBS compliant solution • Comprehensive call accounting detail • Signaling support for PRI protocols family 1203 0993_05F9_c3
Services Plane
Call Control Plane VSC2700 VSC2700
SGCP Connection (Bearer) Control Plane
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LS1010
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VSC Architecture Universal Call Model
DPNSS Q.SIG ETSI PRI
Any Protocol
41459 Q.931 N1-2 Custom
Message Definition Language 1203 0993_05F9_c3
Protocol Simulator
Protocol Trace and Debug
Element Management
Protocol Library
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VSC Hardware • VSC2700 application runs on SUN Netra ts • Netra t PCI architecture 300 MHz RISC processor NEBS compliant CD-ROM, DAT DC or AC
Supports up to 90 E1s, 72 T1s
• Simplex—Single Netra • High availability—Two NETRAs running in active and standby modes 1203 0993_05F9_c3
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Emerging Applications • Enterprise’s PBX Tandem alternative—VSC2700 (available today) • Service Provider IXC Tandem overlay LEC Tandem overlay Greenfield IXC Tandem overlay Residential services 1203 0993_05F9_c3
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Agenda
• Market Developments • Background—Cisco’s Open Packet Telephony Architecture • Solution Updates • Closing 1203 0993_05F9_c3
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Open Standards Change the Model
Traditional MainframesTelephony and SNA
Client/Server Packet Telephony and TCP/IP
• Proprietary
• Public standards
• Closed
• Open systems
• Inflexible
• Flexible
• Monolithic
• Teams and partners
• Extremely expensive
• Inexpensive
• Old world speed
• Internet time
AND… 1203 0993_05F9_c3
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…With the Right Architecture, and Components... Services Plane
Traditional Switch Architecture
IN Service Logic Address Resolution AAA
Call Control Plane Services Plane
Call Control Plane
Connection Plane
Signaling and Call Control Service Access Function Switch-Based Service Logic End to End Voice Services
Service Logic
Call Logic Tool Set Definition Conversion Simulation
Connection Plane Connection Negotiation Switching Transcoding Logic Bearer Switching Media Control: SIP, H.323, S/MGCP
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…End-to-End Reliability… RADIUS:
Gatekeeper:
• Support Failover to Backup RADIUS • Send Backup CDRs to Syslog Server
• Backup Gatekeeper Using Hot Standby Router Protocol (HSRP) • Available On NEBS-Compliant Platform
RADIUS
PSTN
V RADIUS
Gateway: • Carrier Class AccessPath-VS3 • Routing to Other Available Gateway In Case of Individual Failure 1203 0993_05F9_c3
V
GK GK QoS WAN
PSTN
WAN:
PSTN Hairpin:
• Dynamic Routing • QoS Mechanisms
• PSTN Can Be Used As Backup
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New Revenue Opportunities Abound Managed Voice Services
IP Long Distance Service
International Wholesale
Internet Call Waiting
Unified Communications
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Please Complete Your Evaluation Form Session 1203
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